Whether it’s a restaurant, hair salon, or even a convenience store, it’s undoubted that you nurture your company with a passion for your industry, not the technicalities behind the scenes. You work hard to maintain your business, and Boston Merchant Service understands. We are supportive of the work that you do and dedicate ourselves to helping you succeed as a company. Let us handle your technical matters while you focus on what’s truly important: your business.
Boston Merchant Service is committed to being your right-hand man through all of the backend duties of owning a venture, from your banking responsibilities to your state-of-the-art hardware, so you can continue doing what you do best.
Similar to the trust that most of us place in credit card companies to have access to the information that lies in our bank accounts, it is essential for merchants to have a reliable shoulder to lean on when it comes to handling account needs.
Boston Merchant Service strives to become your trusted partner in monitoring and servicing your merchant account. In addition to being committed to your business, we are also prepared to supply you and your company with the latest and most advanced technology available today.
For more information regarding our services, please read the reviews submitted by our valued customers below. With any questions or further queries, please feel free to contact us for a free, genuine consultation. Thank you for your interest, we’re looking forward to working alongside you.
Boston Merchant Service is committed to being your right-hand man through all of the backend duties of owning a venture, from your banking responsibilities to your state-of-the-art hardware, so you can continue doing what you do best.
Similar to the trust that most of us place in credit card companies to have access to the information that lies in our bank accounts, it is essential for merchants to have a reliable shoulder to lean on when it comes to handling account needs.
Boston Merchant Service strives to become your trusted partner in monitoring and servicing your merchant account. In addition to being committed to your business, we are also prepared to supply you and your company with the latest and most advanced technology available today.
For more information regarding our services, please read the reviews submitted by our valued customers below. With any questions or further queries, please feel free to contact us for a free, genuine consultation. Thank you for your interest, we’re looking forward to working alongside you.
Max Artemenko - Regional Account Representative
Client Testimonials
Frequently Asked Questions
What is the process to update my service?
All you need to do is send us information about your business and company banking data, and we'll take it from there. We will simply fill out a merchant application with your information, and soon after, we will completely set up your terminal with any necessary settings. Your terminal will support all requirements to maintain your business, such as tips, auto closing time, servers, pin debit cards, and AVS/CVV. You’ll receive your new terminal as soon as possible via UPS. The terminal is fully primed and ready for use immediately after it is given power.
* You have the option to remain with your current bank or set up a new merchant account with the bank of your choice. * Our company works alongside most of the provided POS systems and integration is customarily completed by the POS team on their end.
* There is no downtime in processing transactions.
* You have the option to remain with your current bank or set up a new merchant account with the bank of your choice. * Our company works alongside most of the provided POS systems and integration is customarily completed by the POS team on their end.
* There is no downtime in processing transactions.
Will I have any downtime with taking cards?
No, it will not. All terminals that we ship are done so only after being programmed for your specific business and tested to ensure accuracy.
As soon as you receive your new terminal, you can merely plug it in and being taking cards immediately.
As soon as you receive your new terminal, you can merely plug it in and being taking cards immediately.
I have a contract that is up in one year. I have to wait until it's up, right?
Not necessarily. If needed, we can easily wait until your current contract is up, or we can pay the penalty to your provider and simply revoke the contract. While our rates are substantially better than many of our counterparts, it will only benefit you to pay your way out of your contract and switch to our services sooner.
Our company reimburses our merchants $500 if you process at least $10,000 in your first month with us.
* All contracts between merchants and providers are three years long (unless specified in the agreement) and cannot be self-extended without your signature.
* The most common early termination penalty is $500 for companies in the United States.
* There is an additional loophole: providers will typically charge merchants $40 for each month an account is open but inactive. That said, technically, you can pay $40 a month until your contract expires instead of terminating your agreement and still switch to a better company.
Our company reimburses our merchants $500 if you process at least $10,000 in your first month with us.
* All contracts between merchants and providers are three years long (unless specified in the agreement) and cannot be self-extended without your signature.
* The most common early termination penalty is $500 for companies in the United States.
* There is an additional loophole: providers will typically charge merchants $40 for each month an account is open but inactive. That said, technically, you can pay $40 a month until your contract expires instead of terminating your agreement and still switch to a better company.
Can I reuse my terminal?
Yes, most of the time, it is possible to reuse your used terminal; we can easily equip it with our company’s information. The download only takes about thirty minutes, and can be done at your place of business.
* When switching POS systems, you can often reuse your existing hardware and implement your newly purchased software.
* When switching POS systems, you can often reuse your existing hardware and implement your newly purchased software.
What if I will have technical issues?
Our tech support center is available 24/7, and is US based. We also have technicians on the road—including myself—who often respond to trouble calls.
What if you will raise your rates on me?
Our company receives a fair percentage from your primary bill on a regular basis. It is in our best interest to provide you with quality service that will ensure your satisfaction. We monitor our clients' statements on a quarterly basis to prevent rate increases and avoid adding miscellaneous fees from third-party companies
How do i know where my money is going? What am I paying for?
The vast majority of your bill goes directly to various banking institutions. Banks typically preset rates for each type of card, and these rates are captured and returned to them when their customers pay with their cards at your business. Banks are regulated and cannot raise rates at inopportune moments. Banking rates vary between 5 percent and 22 cents and 2.7 percent and 10 cents for each transaction.
A small percentage of 13 percent goes to widely-used card networks, such as Visa/MasterCard/Discover/Amex.
Merchant service companies also get a percentage by adding their negotiated rates alongside banks, making it especially necessary to pick a reputable company that will maintain low rates.
* Merchants also pay for rewards cards in the industry. The rewards that many people get from gas stations or flying miles automatically come out of your pocket when customers use rewards cards.
A small percentage of 13 percent goes to widely-used card networks, such as Visa/MasterCard/Discover/Amex.
Merchant service companies also get a percentage by adding their negotiated rates alongside banks, making it especially necessary to pick a reputable company that will maintain low rates.
* Merchants also pay for rewards cards in the industry. The rewards that many people get from gas stations or flying miles automatically come out of your pocket when customers use rewards cards.
Solutions
|
Harbortouch premium POS systemsUpgrade your well-used POS system to the new, enhanced Harbortouch Point-of-Sale system.
No hardware cost and consistently low monthly payments. Support is provided 24/7. The system offers a lifetime warranty and convenient installation alongside menu programming. Try the Harbortouch system with a free, thirty-day trial |
|
|
Chip readers integrationWe can easily unite chip card readers to the number of the POS devices in your system.
Benefits: Merchants can appreciate zero chargebacks due to the lack of swiping with chip cards. Chip readers provide less fraud and zero penalties by VS/MC. |
|
Cash Discount program (zero % fees for merchants)Drop your credit card fees to ZERO by shifting them to the cardholders. Give your customers the option to pay with cash or with a small service fee when using cards.
|
  |
Solutions for delivery businesses
Save 0.5–1 percent on every transaction by swiping cards at the moment-of-sale instead of key entering card numbers over the phone. Our wireless terminals automatically close tickets on the POS. Features are available from managers dashboard to cash-out drivers.
|
|
Thermal Paper Sales2 1/4" x 50' and 3 1/8" x 230' cases
(50 rolls/case) available. Next-day FREE delivery. Affordable prices. |
From The Blog
|
Heartland Payment Systems raised their rates!
Heartland Payment Systems has recently increased their rates since the company's sale. Learn more how it affected its merchants.
Read more... |
|
Automatic liability for merchants if they still swipe chip cards
Did you know that you are automatically liable for chargebacks if you still swipe chip cards? Learn more how to be in compliance and to avoid chargebacks.
Read more... |
|
Contact information
Boston, MA Canton, MA New York, NY Email: martemenko@beaconpayments.com Phone: 857-236-0941 Merchant Support: 1-800-654-9256 |
Hours of operation
Monday 8 am - 8 pm Tuesday 8 am - 8 pm Wednesday 8 am - 8 pm Thursday 8 am - 8 pm Friday 8 am - 8 pm Saturday 9 am - 1 pm Sunday closed Client support is available 24/7/365 |
